FAQ

Default solution folder, feel free to edit or delete it.

Sending Faxes
We have cloud faxing included with our phone service.  To send a fax, a user must have send as rights on the Info@sequoyah.com mailbox. Once the...
Tue, Nov 8, 2022 12:13 PM
Updating Apex Build (formerly Apex Web)
Sign in to SEQ-WEB from Vcenter Download the zip file containing the updated version (do not extract) (http://support.apexpurchasing.com/download/apexbu...
Mon, Feb 19, 2024 2:37 PM
Office 365 Defender Blocked URL
If a user is getting a "This website is classified as malicious" by the Microsoft Defender for Office 365 you can unblock the link by submitting t...
Mon, Feb 27, 2023 10:31 AM
Spectrum Email Configuration
Due to the need to disable legacy authentication we're moving away from our old Spectrum email configuration. Rather than authenticating to Office 365 w...
Wed, Mar 29, 2023 8:21 AM
SSL Wildcard Certificate Update
Download zip file from Godaddy Extract onto SEQ-WEB Open IIS -> SEQ-WEB -> Server Certificates Right Click - Complete Certificate Request Brow...
Fri, Mar 31, 2023 2:11 PM
Cloud Fax Configuration - CT CloudFax
We have Cloud fax set up through CallTower using their CloudFax product. To send a fax from the 425-814-6003 number a user needs send as rights on the...
Wed, Aug 23, 2023 10:36 AM
S2 Setup - Building Security Access
New User Creation Sign in to S2.Sequoyah.com Find People Add in the top left options Fill out First Name, Last Name, and select "Sequoyah ...
Fri, May 3, 2024 8:26 AM
McCormick User Create
Open a job go to Configuration  Then click on security User Maintenace New Fill out Name and p...
Mon, Jan 22, 2024 11:10 AM
Odoo account without email access
Some shop people will be getting Odoo accounts but won't have email. Odoo sends an email invite link which we can capture in the admin dashboard. ...
Thu, Jan 25, 2024 9:10 AM
Odoo User SSO Setup
Sign out of Odoo Go to https://sequoyah-electric.odoo.com/web/login and click Reset Password Enter your Sequoyah Email address and then click Reset Pa...
Thu, Feb 1, 2024 12:09 PM